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Organization Admin Guide

Organization Admins manage people and properties across an entire organization. You oversee multiple properties under one organizational umbrella.

Dashboard

Your dashboard provides:

  • Overview of all properties in your organization
  • Key metrics across the organization
  • Quick access to people and property management

People Management

Adding People

  1. Go to People
  2. Tap Add Person
  3. Enter their details and assign them to one or more properties
  4. Select appropriate roles per property
  5. Submit — they receive access credentials

Managing Roles

People can have different roles in different properties. For example, someone might be a Manager at Property A and a Housekeeper at Property B.

Access Control

  • Freeze/Restore — Temporarily suspend or reactivate access
  • Offboard — Remove a person from the organization
  • Password Resets — Trigger credential resets

Property Management

View all properties in your organization:

  • See property names, codes, and status
  • Access property-level settings
  • Monitor which properties are active

Organization Settings

Configure organization-wide settings that apply across all properties.