Periodic Tasks
Periodic tasks handle recurring maintenance and cleaning that happens on a schedule rather than being driven by occupancy or events.
What Are Periodic Tasks?
Periodic tasks are activities that repeat on a defined schedule:
- Daily common area cleaning
- Weekly linen room organization
- Monthly deep cleaning of specific areas
- Quarterly maintenance checks
Setting Up
Schedule Definition
Each periodic task defines:
- Name and Description — What the task involves
- Frequency — Daily, weekly, monthly, or custom interval
- Visibility Window — How far in advance the task appears in the queue
- Assigned Section/Space — Where the work takes place
Visibility Windows
The visibility window controls when a task appears before its due date:
- 1 day — Task appears the day before it's due
- 1 week — Housekeepers see it a week ahead
- Custom — Set your own window
This prevents the queue from being overwhelmed with future work while giving enough notice.
Completion
Completing a Periodic Task
Housekeepers complete periodic tasks the same way as regular tasks:
- Claim the task from the queue
- Start work
- Complete with evidence
Completion History
Each completion is recorded with:
- Who completed it
- When it was done
- Any evidence attached
This creates a maintenance log over time.
Overdue Tasks
When a periodic task passes its due date without being completed:
- It is flagged as overdue
- Managers see overdue tasks highlighted
- No automatic escalation — managers decide how to address
Best Practices
- Set realistic visibility windows — too long and the queue gets cluttered, too short and tasks sneak up
- Review periodic task completion rates regularly
- Adjust frequencies based on actual need rather than habit
- Archive periodic tasks that are no longer relevant